At ZibZen, we are deeply committed to respecting your privacy and protecting the personal details you share with us. This Privacy Policy describes how we collect, process, and protect your data when you visit our website, use our landing pages, purchase our products (including “Itcho Killer”), and interact with our advertisements.
1. Meta (Facebook) Tracking & Cookie Policy
To run highly relevant marketing campaigns and track user actions, we utilize advertising tools provided by Meta Platforms, Inc. Please read how your browsing data is processed:
- Meta Pixel & Conversions API: Our website implements the Meta Pixel and Conversions API. These systems send automated event logs (such as page visits, cart additions, and successful checkouts) from your browser directly to Meta. This assists us in optimizing our advertisements and measuring ad delivery performance.
- Data Collected via Tracking: These cookies collect standard browser properties, IP addresses, geographical locations, and your actions on our specific pages. **We do not send your sensitive personal medical records or specific skin diagnoses to Meta.**
- Opt-Out Mechanism: You can completely opt-out of personalized targeted advertisements or tracking cookies by adjusting your browser settings, utilizing ad-blockers, or directly configuring your preferences inside the Meta/Facebook ad settings panel.
2. Information We Voluntarily Collect
We only collect minimal, standard personal data necessary to complete your physical shipments and provide support:
- Checkout Details: When you place an order for Itcho Killer using our cash-on-delivery form, we collect your Name, Active Mobile Number, and complete Delivery Address.
- Customer Care Records: If you reach out to us via mobile call, email, or WhatsApp, we preserve the chat history to address your queries and coordinate package delivery.
3. Protection of Sensitive Health & Skin Queries
- Strict Confidentiality: Since we offer wellness solutions like Itcho Killer for sensitive skin conditions (eczema, itching, fungal infections), we guarantee that your personal condition, skin photos shared with our team, or clinical symptoms are held in **100% strict confidence**.
- No External Data Sharing: Your personal contact details and communication logs are never sold, leased, or distributed to third-party marketing companies, medical databases, or external advertisers.
Meta Compliance Statement:
In accordance with Meta’s strict policies regarding ‘Personal Health’ and ‘Advertising Integrity’, ZibZen guarantees zero unauthorized storage of medical identification records. We strictly limit personal data processing to basic order shipping and standard tracking pixels.
4. Third-Party Courier Deliveries
- To ship your “Itcho Killer” cream straight to your doorstep across Bangladesh, we only share your Name, Mobile Number, and Address with our trusted courier logistics partners (such as RedX, Steadfast, or Pathao). These couriers are legally bound to protect your details and are prohibited from using them for any other purposes.
General Medical & Safety Disclaimer:
While “Itcho Killer” is a premium skin cream tested by the **BCSIR (Bangladesh Council of Scientific and Industrial Research)** and formulated with highly safe ingredients, the information published on this website is intended for educational purposes only. It is not a replacement for professional medical advice, clinical diagnosis, or specialized dermatological treatment. Always seek the advice of a certified physician regarding any chronic skin conditions. Results can vary from person to person.
5. Changes to This Policy
- ZibZen reserves the right to modify this policy at any time to adapt to new legal standards or updated advertising platforms. Changes will reflect immediately on this link.
Have any Questions or Concerns?
If you have questions regarding your data privacy, Meta Pixel settings, or wish to delete your data, contact our support team:ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.